Are You Protecting the Client & The Brand? A Resource Guide for Decision Makers
In the era of social media and lying on your captions, for the sake of “faking it until make it,” many “EP Specialist” are being hired not based on their skillsets or qualifications but strictly off their social media following. We’ve entered into a generation of social fame. The more followers we have on social media dictates how successful we are in our respected industry. I have seen this f irst hand in the celebrity protection sector. Managers and artist are using social media to hire individuals and are often forgoing following recommended hiring procedures like: ordering background checks, verifying state licensing and credentials, and ensuring there is proper insurance coverage, etc. Bypassing the proper hiring procedures can be detrimental to your organization. It would be devastating to hire a personnel and then find that the armed security personnel around the protectee is a felon and/or the company does not have the proper insurance coverage nor license to handle a liability.
here have been many incidents in the entertainment industry where clients have suffered the consequences of hiring inadequate security, leading to lawsuits, embarrassments and protection failures. I’ve personally have known of a security company who did not follow proper hiring procedures and unintentionally hired a convicted felon while the client was on probation. The repercussions of this oversight could have cost the client his career and worse led him back to prison. Why are these scenarios still happening? The only thing that makes sense to me, is that people lack knowledge. The bible states in Hosea 4:6, “My people perish for lack of knowledge,” if God felt the necessity to share this revelation with us then I too must educate our potential clients to avoid them from making perishable decisions.
In life we educate ourselves before purchasing products or services but do not seem to follow the same steps when seeking security. Most security professionals will tell you what you want to hear but not what you need to know. Here are some general things to look for in hiring a security service provider:
– In the US, many security firms will mislead clients on their operational capabilities, telling clients they can work in all 50 states with their license, this is not true at all. The only way to work in all 50 states is to have a vetted-network of licensed vendors that can pick up the security coverage outside of security firm’s operational area or state. Make sure the company you hire has an active security license in the state they’re operating in.
– A security company can have an insurance policy that covers the security company in multiple states, however, the states outside of the issuing state can still require for the policyholders to have official license and permits within the operating state. This can be misleading because although the security company is insured in multiple states there could be different regulations required in each state, ultimately leaving security company’s open to liabilities. This is why it is so important to partner with vetted vendors in the operational state. It is also key to ensure the security firm is properly insured and that their insurance is current and up-to-date.
-Every state has a form of guard card or background check requirement, hiring through a license security firm helps ensure you are not hiring someone with a felony or with a criminal background. Beware of hiring someone with no security credentials that could mean that the individual cannot pass a background check.
– One of the biggest myths in security in the US is that an armed security license, conceal carry permit, or LEOSA “HR218” from one state will cover you in every other state. A security exposed “armed” license is only good in the state it is issued in. Conceal carry licenses are for “personal” use only not for work. LEOSA “HR218” is a national security act passed in 2004 for any “good standing” police officer active or retired that allows them to carry in all 50 states but the bill clearly states,“not for monetary gain/work.” Many clients hire retired or off-duty police officers because of their 52 misunderstanding of this act. If the police officer uses his weapon on a protection detail, the officer and employer will be open for criminal and civil charges for violation of the law.
– If security personnel are driving, they should be insured under a separate commercial automotive policy aside from the security company’s general liability policy. Most general liability policies cover the security company’s standard business operations which may not include driving the client’s
vehicles.
– Proprietary teams are in-house security teams exclusive to a specific corporation, under the guidance of a director of security. These security teams are insured through the corporation which takes on all civil and legal liabilities. The majority of these organizations’ protective details are unarmed, due to the legalities/liability reasons; when they need additional support, they partner with security firms in the state they are traveling to.
In summary, it is important for management teams and decision makers to be well informed and equipped to make important decisions such as choosing a security firm. There can be costly consequences to making a poor decision. Above, I listed basic points to consider before hiring a security company. Be mindful of not getting caught up in the fluff of “big names” and social media followers but be cautious of the misleading and grey areas of securing your client.
Michael Brown, CAS, is a certified anti-terrorism specialists and executive protection specialist primarily focused on global protection missions for multi-national corporations and organizations. Prior to entering this protective space, Michael has spent extensive time operating in the High-Profile Celebrity Protection segment of the marketplace.
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